Last Updated: January 2026

Data protection · Transparency · Your rights

Jaya Best Privacy Policy — How We Handle Your Data

From your mobile number to your transaction history — Jaya Best takes every piece of data seriously. This policy explains what we collect, why we collect it, and how we keep it safe.

256-bit SSL

No Data Selling

Your Rights Are Protected

In Plain English

How Jaya Best keeps your information secure

We protect your privacy through six core principles.

End-to-end encryption

Every piece of data you send to Jaya Best is encrypted end-to-end with 256-bit SSL — from transmission to storage. No third party can intercept it along the way.

Your Data Is Never Sold

Jaya Best never sells or trades your personal data. Our business model does not rely on monetising user data in any way.

Right to erasure

You may request deletion of your data at any time. Unless required by law to retain it, Jaya Best will action the request within 30 days.

Minimal Data Collection

We only collect information that is necessary. Data we don't need is never requested — that is Jaya Best's data minimisation policy.

Instant breach alerts

In the event of a security breach, Jaya Best will notify affected members via SMS and email within 72 hours.

Transparent controls

From your account settings, you can control exactly what information we collect and what we don't.

01 What information Jaya Best collects

When you create and use an account on Jaya Best, we collect certain information. This falls into two categories — what you provide directly, and what is collected automatically as you use the platform.

Information You Provide Directly

Identity Details: Name, date of birth, national ID number (for KYC verification)
Contact Details: Mobile number, email address
Payment Information: bKash/Nagad/Rocket number, bank account (for withdrawals)
Verification Documents: Photo of NID, passport, or driving licence (where required)

Automatically Collected Information

Device information: Phone model, operating system, browser type
Network information: IP address, internet service provider name
Usage Data: Time spent on each page, games played
Transaction records: Deposit, withdrawal, and bet history
Login Details: At login — device and location

Full payment card numbers are never stored on Jaya Best's servers — they are kept encrypted on the secure servers of our payment processing provider.

02 Why This Data Is Collected

Jaya Best collects data for specific purposes only — to improve your experience, ensure security, and meet legal obligations. We never collect data that is unnecessary or without a clear reason.

Purpose	What Data Is Used	Legal Basis
Account Creation & Management	Name, mobile number, email address	Contract fulfilment
Payment Processing	Payment Method Details	Contract fulfilment
KYC & Age Verification	NID / Passport	Legal Obligation
Fraud prevention	IP, device, login pattern	Legitimate Interest
Service improvement	Usage pattern (anonymous)	Legitimate Interest
Marketing communications (with consent)	Email / SMS	Your Consent

Marketing SMS/Email: If you do not wish to receive promotional messages, you can opt out at any time via your account settings.

03 Who your information may be shared with

Jaya Best does not sell your data to third parties. However, limited information may be shared with trusted partners where necessary to deliver our services.

Data flow diagram

You

Your Information

Information provided during registration and use is sent to Jaya Best's secure servers.

Jaya Best Internal Use

Used for service delivery, security verification, and reporting.

3rd

Approved Third Parties (Limited)

Payment processors and KYC providers — only the necessary data, under contract.

Law

Law Enforcement (when required)

When required by a valid court order or regulatory authority.

Who it is not shared with

With advertising networks or data brokers
With other casino or betting companies
With any social media platform without your consent

04 Cookies & tracking technology

Jaya Best uses cookies and similar technologies on its website and app to enhance your experience and ensure the site functions properly.

Cookie Types & Purposes

Essential Cookies: Required for login sessions and security — disabling these will prevent the site from functioning properly.
Functional Cookies: To remember your language preference, theme, and recently viewed games.
Analytics Cookies: Used to understand which pages are most visited — all data is kept anonymous.
Security cookie: To detect fraud and bot activity.

You can manage most cookies through your browser settings. However, disabling essential cookies will prevent login and payment features from working.

Jaya Best does not engage in cross-site tracking — meaning we do not follow you across other websites once you leave ours.

05 Data Retention Periods & Security Measures

You have the right to know how long Jaya Best retains your data and how it is kept secure.

Retention period

Data Type	Retention period	Reason
Account Information	For the duration of your active account + 5 years	Legal Obligation
Transaction Records	7 years	Financial Regulatory Authority Requirements
KYC Documents	5 Years	AML Regulations
Login log	12 months	Security Verification
Analytics Data	24 months (anonymised)	Service improvement

Technical security measures

TLS 1.3 / 256-bit AES encryption on all connections
Sensitive data (passwords) is stored using bcrypt hashing — it cannot be read in plain text.
Database encryption at-rest
Regular Third-Party Penetration Testing
24/7 Security Operations Center
Daily backups on geographically separate servers

06 Your Data Rights

As a Jaya Best user, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected].

Right of access

You can request a copy of any personal data we hold about you.

Right to rectification

You can request that any incorrect or outdated information be updated.

Right to erasure

You may request permanent deletion of your data, unless we are legally required to retain it.

Right to restrict processing

You may request that your data be used only for specific, limited purposes.

Right to Portability

You may request a download of your data in a machine-readable format.

Right to Object

You can object to your data being used for marketing or research purposes.

Jaya Best is required to respond to your request within 30 days of receipt. In complex cases, an additional 30 days may be needed — you will be notified if this applies.

07 Children's & Minors' Privacy

Jaya Best strictly does not provide services to anyone under the age of 18. We never knowingly collect personal data from minors.

If a minor has registered using false information and this comes to our attention — either through our own checks or a report — the account will be closed immediately and all associated data will be deleted.

If you suspect a minor you know is using Jaya Best, please report it to [email protected]. We will take immediate action.

08 When this privacy policy changes

Jaya Best may update this Privacy Policy from time to time due to business changes or legal requirements.

Notice of Changes

Minor changes: only the "Last updated" date at the top of the page will change.
Major changes: all active members will be notified in advance via SMS or email
At least 14 days' notice will be given before any changes take effect

Continuing to use Jaya Best after an updated policy takes effect will be considered your acceptance of the new terms.

For any questions, contact our privacy team directly: [email protected]

Want to Learn More?

FAQs

With Jaya Best's Refer-a-Friend program, both you and your friend stand to benefit. The process is simple: go to the "Referral" section in your account, then copy your personal referral link or code. When your friend registers using that link and makes their first deposit, a referral bonus will be automatically credited to your account — typically as a cash bonus or free bet. Your friend will also receive a special welcome bonus on their first deposit. Keep in mind that your friend's account must be verified and meet the minimum deposit requirement before the bonus is awarded. Full details of the current referral offer are available in the Promotions section of your account — terms are subject to change.

Odds are essentially a numerical expression of the probability of winning — and they tell you exactly how much you stand to win. Jaya Best displays odds in decimal format, which is the easiest to understand. Here's how it works: Winnings = Stake × Odds. For example: you place a ৳1,000 bet at odds of 1.85 — if you win, you receive ৳1,000 × 1.85 = ৳1,850 (this includes your original ৳1,000 stake, so your profit is ৳850). At odds of 2.50, the same bet returns ৳2,500 — a profit of ৳1,500. Simply put, higher odds mean a lower chance of winning but a bigger reward. Odds below 1.00 represent the bookmaker's margin. On Jaya Best, your bet slip automatically shows the potential payout — so there's no need to calculate it yourself.

Trustworthy & Transparent

Your Data Is Safe — Play with Confidence at Jaya Best

Reviewed our Privacy Policy and ready to get started? Join Jaya Best now and enjoy the best online betting experience in Bangladesh.

Questions? FAQ Contact · [email protected]